希爾頓有一個針對旗下員工,叫做 Go Hilton 的旅行計劃。員工在入住希爾頓集團酒店時,都可以享有 Go Hilton 特權:員工價,而且價格超級便宜。此外,希爾頓員工還可以透過添加親友列表,使得親友也能享有最優彈性房價五折的親友價。
這兩個價格不但便宜,而且同樣可以獲得積分、房晚和會員待遇,還有 50% 餐飲折扣。今天就給大家介紹一下這兩個價格的具體情況。
一、希爾頓員工價
1.員工價的折扣
員工價是固定的,價格不是一般的便宜。不同酒店品牌的價格如下(含稅):
- $40 美元:Hampton, Hilton Garden Inn, Homewood Suites, Home2 Suites and Tru by Hilton
- $50 美元:Hilton Hotels & Resorts, DoubleTree, Embassy Suites and Tapestry
- $60 美元:Curio, Canopy and Hilton Grand Vacations
- $80 美元:Waldorf Astoria and Conrad
歐洲、中東、非洲和亞太區的酒店含早餐。
2.符合條件的員工
- 希爾頓公司辦公室、自有或者管理的物業、度假村、自有或者特許經營酒店等的合資格員工。這包括所有正規的全職和兼職員工以及季節性工作人員,只要他們實際上受雇於希爾頓和/或酒店並定期工作。
- 在希爾頓預訂和客戶服務(HRCC)中心工作的所有業務合作夥伴。
- 業主俱樂部會員。
- 在希爾頓服務超過 20 年的離職員工,可終身享有每年最多 30 房晚的員工價,和最多 30 房晚的親友價。
3.如何獲得員工價
希爾頓合資格員工,必須登入希爾頓「Lobby」才能設定和獲得員工價,添加親友列表。
Lobby 登入頁面:
https://lobby.hilton.com/sites/go
作為希爾頓的員工應該都有 Lobby 登入 id 和密碼,如果還沒有,那就問一下你的同事或者上級經理吧。
4.如何使用員工價訂房
您需要進入 Go Hilton 計劃主頁,用您在 Lobby 設定好的會員賬號登入後,才能預訂和管理訂單。
Go Hilton 主頁:
https://www.hilton.com/en/go-hilton/
所有預訂、更改和取消的操作,必須在 Go Hilton 網站上線上進行。在希爾頓官網或者客服中心不能管理這些訂單。
員工價不僅可以本人使用,還可以供員工的配偶或者伴侶使用(僅限一名,無需員工同行)。
二、希爾頓親友價
1.親友價的折扣
親友價當然沒有員工價那麼便宜,折扣簡單明了:BAR 價五折,同樣能秒殺所有團隊價、協議價、促銷價等等。(BAR 價就是 Best Available Rate,最優彈性房價)
親友價不含早餐。
2.符合條件的親友
- 經合資格員工授權的親友。
- 希爾頓的臨時工作人員。
- 希爾頓和/或酒店僱用的獨立第三方承包商。
- 希爾頓物業特許經營者和管理公司代表。
- 在希爾頓服務超過 10 至 20 年的離職員工,可享有終身親友價,每年最多 30 個房晚。
3.如何獲得親友價
首先,您得必須擁有一位在希爾頓工作的親友。希爾頓旗下的酒店全球有 5,000 多家,中國有約 200 家,員工數量必然十分龐大。大家不妨發個朋友圈問問,說不定就有一個。
此外,您應該有一個 Hilton Honors 榮譽客會會員賬號吧,如果還沒有就先註冊一個。(註冊地址)
之後,告訴對方登入 Lobby,把你的姓名和會員賬號添加進親友列表中。這樣您就可以獲得希爾頓的親友價了。
4.如何使用親友價訂房
您需要進入 Go Hilton 計劃主頁,用您經過授權的會員賬號登入後,才能預訂和管理訂單。您無需透過員工本人來操作訂單。
Go Hilton 主頁:
https://www.hilton.com/en/go-hilton/
所有預訂、更改和取消的操作,必須在 Go Hilton 網站上線上進行。在希爾頓官網或者客服中心不能管理這些訂單。
入住酒店時,無需員工本人在場。
三、注意
每名員工每年可使用員工價的上限是 30 房晚,而親友價每年的上限是 70 房晚。
某些酒店可能會有額外價:「EXTRA TEAM MEMBER」 和 「EXTRA FAMILY-FRIENDS」,使用額外價不包含在每年房晚限制裏面。
每間酒店每次入住,每名員工每晚最多可以同時有 2 間房使用員工價和 2 間房使用親友價,而且最多可以連續入住 7 晚。
四、官方解釋
Go Hilton Team Member travel program
Go Hilton is a leisure travel discount program for eligible Hilton Team Members and their authorized family and friends. Eligible participants can take advantage of special room rates and other perks. Team Members should visit the Program Guide on the Go Hilton Lobby pages as the main source for rules, policies, and other information that supersedes any other document, including this summary.
Booking a Go Hilton Stay
Eligible Team Members and their authorized family / friends must each log in at the Go Hilton booking site with their own Hilton Honors sign-in and password to manage their own reservations.
Tips for Finding Go Hilton Rates
Use the Flexible Dates feature:
- Search for a 1-night stay and click the 'My dates are flexible' box, which will let you see rate availability day-by-day in a calendar view for each hotel you select.
- If 1 night doesn't have the discounted rate available for a multiple-night search, then the entire search will come back with no results.
- Ex: If you searched for 3 nights, but only 2 of the nights have the discount available, the search would come up empty. If you do a 1-night search and use flexible dates, you could see availability day-by-day and see the discount for 2 of the 3 nights, which you could book separately if needed.Mix and match rates:
- Consider making separate bookings for shorter lengths of stay to "mix and match" between rates on different days at the hotel, since 1 type of rate might not be available for several nights consecutively.
- Ex: Team Member rate might be available for 1 night and not the next, but the Family & Friends rate might be available for the other night.
- If searching for 2 rooms doesn't work, try searching for only 1 room as there may be only one room available at the discounted rate on that particular night.Be flexible:
- Try to book as far in advance as possible to take advantage of all potential availability. If you don't find what you're looking for right away, come back often. Go Hilton rate availability is based on forecasted occupancy, which can change frequently.
- More rooms might become available closer to the desired stay date, especially within 60 days of arrival, since stay dates farther out in the calendar may be more limited and are often booked quickly.
- Consider searching for popular destinations during various seasons or nights of the week when availability may be more plentiful.
- Plan trips around when you find availability for the discounted rates.Checking In & Staying with Go Hilton Rates
- Team Members must be present at check-in and for the duration of Team Member rate and Family & Friends rate stays booked in their name and Hilton Honors account.
- Authorized family and friends must be present at check-in and for the duration of Family & Friends rate stays booked in their name and Hilton Honors account.
- Non-Team Members, family/friends, etc., cannot use Team Member rates.
- Authorized family/friends can travel without the authorizing Team Member when staying under their own Family & Friends rates, but the family/friends do need to make their own reservations by signing into the Go Hilton booking site with their own Hilton Honors account.Number of Rooms per Stay
- For each hotel stay, eligible Team Members may reserve up to 2 Team Member rate rooms and 2 Family & Friends rate rooms, for a total of up to 4 rooms in their own name and Hilton Honors number.
- Team Members' approved family / friends may reserve up to 2 Family & Friends rate rooms per hotel stay (family / friends must make their own bookings with their own Hilton Honors account).
- "Extra」 Team Member and 「Extra」 Family & Friends rates are combined with and treated like 「regular」 Team Member and Family & Friends rates for the maximum number of rooms per stay.
- Program users may not book rooms for themselves at different hotels for the same stay dates regardless of the rate booked.Number of Nights per Stay
- Eligible Team Members can book up to seven consecutive nights at Team Member rates and up to seven consecutive nights at Family & Friends rates.
- Approved family/friends may book a Family & Friends rate for seven consecutive nights.
- "Extra」 Team Member and 「Extra」 Family & Friends rates are combined with and treated like 「regular」 Team Member and Family & Friends rates for the maximum number of rooms per stay.Annual Allotment of Room Nights
- Each eligible Team Member can book and / or use up to 30 room nights per calendar year under Team Member rates and up to 70 room nights per calendar year under Family & Friends rates, for a total of 100 room nights per calendar year.
- Each room counts as 1 room night.
- Usage of Family & Friends room nights by approved family / friends counts against the 70 Family & Friends room nights total.
- "Extra" Team Member rates and "Extra" Family & Friends rates do not count against the annual room night allotments.Hilton Honors Points, Stay Credit, & Hotel Benefits
Go Hilton Team Member and Family & Friends rate stays are eligible to earn Hilton Honors Points on both room rates and incidentals and stay credit toward the next tier status, based on Hilton Honors terms and conditions.
Hilton Honors members are eligible for all standard Hilton Honors hotel benefits when staying under Go Hilton rates, including room upgrades at check-in based on tier status and hotel availability.Hilton Honors Relocation & Recovery (Walk Policy)
Occasionally, a hotel may find itself in an overbooked situation. All Go Hilton Team Member and Family & Friends rate reservations in such situations are to be honored as any other reservation for a Hilton Honors member; Hilton Honors Relocation & Recovery policies apply the same to Team Member and Family & Friends reservations as to any other reservation type for overbooked situations. The guest should be relocated to another local hotel within a reasonable distance with all the usual Hilton Honors walk benefits based on the guest's tier status.
希爾頓精選促銷活動:
希爾頓 lobby 帳號具體每一步怎麼申請榮譽會員 一直卡着 一直有錯誤
@M: 到官網上也可以申請啊
@HotelDig: 我需要綁定員工價
@吳: 你的意思是申請綁定賬號,而不是新註冊一個會員賬號吧。你遇到的錯誤我估計是網絡問題,換個網絡試試。
請問員工價幫第三間親友價訂早餐,是否也適用餐飲折扣五折?
@員工的配偶: What is the Food & Beverage (F&B) discount and where can I get it?
The F&B discount is 50% off food and beverage in restaurant outlets operated by the hotel only if the Eligible Participant is present and staying at the hotel using Team Member or Family & Friends rates. In the United States, the discount will not be applied to alcohol, mini-bars, or room service purchases. For properties outside the United States, the discount will not apply for mini-bars and room service, but will apply to alcohol if it is served in the restaurant and discounts on alcohol are allowed by local law. The discount applies at owned, managed, and franchised hotels, but only when the restaurant outlet is under the same management as the hotel (i.e., does not include leased, third party restaurants). This discount is for outlets that serve hot food prepared on premises, which includes table-service restaurants and 「grab and go」 outlets. The discount cannot be used at gift shops, snack or pantry shops or retail outlets. We encourage you to reach out to the hotel beforehand to confirm the restaurants/outlets offering the F&B discount and what is included in the discount. Please note the F&B discount in Australia and New Zealand is 25% due to national taxation and employee benefits legislation and laws.
@HotelDig: 謝謝您
請問我在紐西蘭訂了兩間房都是員工價,是否兩房都有含早餐?
發兩次信到飯店詢問,但都只回答金卡可以選兩客早餐…囧
@Urie: 員工價在美洲以外地區的酒店是包含早餐的。但是我不敢確定這項政策最近是否有變動,沒聽到有這方面的消息。
您好,請問兩間員工價雙人房房間是可以享有四人的早餐嗎
@Rex: 對的,使用員工價入住時,每個房間允許入住多少人就包含多少人的早餐。(美洲除外)
請問員工的伴侶可用員工價,那是訂 Team Member 還是
Family & Friends?
Team Member 他說要出示有照片的證件?
@請問員工的伴侶: 請問員工的配偶如何出示證明訂房?
@請問員工的伴侶: 員工的伴侶需要員工本人把伴侶的訊息錄入 Lobby 系統,之後伴侶就可以直接在 Go Hilton 上訂房(用 Team Member 價格),入住時出示身份證/護照等證件辦理入住手續就可以了。
@HotelDig: 有預定好曼谷的希爾頓,但飯店人員說要請人資幫我出示是員工配偶的證明文件?請問不是所有飯店都能出示護照就可入住是嗎?因為都已經可以在 go hilton 上已員工價訂房了,還要人資出證明我是員工配偶
@員工的配偶: 正常情況是出示護照就可以的,但是由於員工在系統中錄入配偶訊息時是不需要提交證明的,所以有些飯店處於自身利益考慮,要求出示證明文件,這也是無可奈何的事情。
想詢問一下 pt 的可以有員工價嗎?
@晴: 希爾頓公司辦公室、自有或者管理的物業、度假村、自有或者特許經營酒店等的合資格員工。這包括所有正規的全職和兼職員工以及季節性工作人員,只要他們實際上受僱於希爾頓和/或酒店並定期工作。
想請問,我已經被加在系統裡的親友價清單上,也訂了 2024 年 7 月的房間,但朋友預計今年年底前要離職,我已經預訂的明年訂房還會有效保留嗎?(朋友不方便問 HR 所以我到處在 Google 上找答案...)謝謝~
@EL: 這種情況我也不太了解,我找到有案例說是員工離職親友價就無效了,但是不太確定。您可以直接聯絡希爾頓的官方客服查詢。
有說實習生能用不,看不懂英文。
@代: 兼職都可以,實習生應該可以吧,你最好問問你們的主管。
HotelDign 你好,假如沒有希爾頓的員工朋友,請問有哪些途徑可以獲取到希爾頓員工價?用親友價訂房間時,員工是否可以查看到入住人的訊息?望回覆,謝謝
@Charles: 第一個問題,只有希爾頓員工才能使用員工價,沒有其他渠道了,要是有也是不合規的,有風險的。
第二個問題,我也不清楚,但是親友價必須員工本人在系統中登記了親友姓名才能使用,也只能親友本人才能使用,那員工自然是清楚入住人的姓名的。而其他具體的訂單訊息就未必能看到,畢竟國外的企業都比較注重隱私。
@HotelDig: 謝謝你的回覆。還有一個疑問:鑽卡邀請的金卡,如何可以快速成為鑽卡?
@Charles: 您是獲贈的金卡,您依然要滿足條件才能升級鑽卡。例如今年金卡需住滿 14 次,鑽卡需住滿 21 次,您依然需要住滿 21 次才能升級鑽卡,而不是 21-14=7 次。
實際上最快升級鑽卡的方法是參與 Status Match 活動,住滿 12 晚就能升鑽卡,而且現在還有雙倍房晚的活動,那就變成只要 6 晚就能升級鑽卡。
@HotelDig: 你好,我現在 10 越獲贈的金卡還可以註冊 Status Match 活動嗎?加上雙倍積分活動,住 6 晚可以升鑽嗎?如果升了是保持到明年底嗎?謝謝
@Charles: 您已經是金卡就無法參與 Status Match 活動了,而且 Status Match 需要有第三方集團高級會籍才能申請。
@HotelDig: 親友資格除了房價上有優惠,餐飲上是否有折扣?金卡+親友資格升級房型時是否需要前台談心?謝謝
@Charles: 員工價才有餐飲折扣,親友價沒有。金卡升級房型不需要談心,這與是否親友價沒關係。
親友價在中國打折含稅嗎?
@FFFFFF: 全世界一樣,含稅
員工證大概長什麼樣子呢?我記得當時去打工的時候也沒有給員工證,有時候別人問起來還覺得挺尷尬的
請問下站主,親友價訂的房如過入住前一天取消了,會損失親友價次數么?
@DerZau: 這個我也不太清楚,理論上應該不會損失才對,否則預訂了就不能取消,也太不合理了。
親友價可以換綁嗎
@王叔叔: 您的意思是說,原來添加了一名親友,現在想換其他親友嗎?
員工價可以添加同住人嗎
@A: 可以
系統升級了,現在怎麼使用親友價呢?怎麼預定?謝謝 L
@LLLLL: 這個我也不太清楚,可能是疫情期間暫停了吧。
@LLLLL: 我也想知道 一直刷不出來價格 有知道的可以私信我 有償回答
建議親友價包含早餐
@康康: 我建議您直接向希爾頓提出此建議
好像不少用過親友價的帳號都被審計了。我是苦主之一
@魯平: 是正常途徑來的親友價嗎?怎麼就成苦主了。
前年有幸在希爾頓打了三個月的臨時工,爭取到員工價資格,但不知道這個優惠可以使用多久~怕被查驗身分說資格不符哈
@chih: 只要您的賬號還能登陸 Lobby 應該就能使用員工價,到底能使用多久那就不清楚了,不知道希爾頓多久審核一次。但是餐飲折扣就很難說了,因為條款中有說消費時需要出示員工證。
實習生有 lobby 賬號,可以用員工優惠嗎
@Maxou: 有賬號應該就可以使用員工價了,登入進去看看呀。
好像親友價沒了
@小米: 請問您是從哪裡看到的?
並不是。你覺得有可能是因為一個員工下面的晚數限制的原因嗎?可我也並不是說看不到所有的酒店的親友價。有一些酒店的我還是能看到。
@uglydreamer: 按你這個情況,我懷疑的是,系統有可能根據不同的員工等級來開放親友價。
我覺得是賬號問題。
選擇的日期和酒店也是一樣的
部分酒店出現這個情況
@uglydreamer: 你們的親友賬號都來源於同一個員工嗎?
最近很奇怪
我有好朋友和我各自有一個親友價的賬號。但是我們搜尋系統卻發現很多酒店我看不到親友價,他卻可以看到。同時,我只能看到少部分酒店顯示親友價。不知道這是什麼原因?
@uglydreamer: 你們選擇的日期是一樣的嗎?用同電腦同 ip 再試試。
@uglydreamer: 你可能選擇了帶小童,你就用預設的一個成人,我之前也是遇到過,我入住人數加了小童就有些出不來,反正定下去跟具體入住人數沒關係
使用親友價預訂的房間,已經顯示價格,入住時價格還會發生變化嗎
@小王: 不會
親友價有待遇嗎?比如升套,酒廊,早餐,積分
@我: 您原來是什麼卡就有什麼待遇,與是否親友價沒關係。
親友價可以在希爾頓 APP 上預訂嗎?
@DD: 不能。
希爾頓 APP 其實還不是很完善,連兌換積分房都還沒有。
親友價可以積分和晚數嗎?
@Ps: 可以
@Ps: 可惜客服跟我說親友價沒法積累晚數和積分。。。
@Ps: 在條款中有以下說明:
For stays under Team Member and Family & Friends room rates, Hilton Honors credit will be granted for the stay and Points will be awarded for the room rate and incidentals. (Please note Points will not be earned for incidentals at Hampton, Homewood Suites, Home2 Suites and Tru.)
所以應該是有 snp 的,如果住完後不給,就據理力爭。
最近登入親友價官網一直都是輸入賬號密碼以後就顯示授權問題,但是普通官網就可以登入,有人知道原因么
@Anna: 問一下你的希爾頓員工朋友啊。
我是鑚卡,若用親友價(閒魚買的 RMB 75/n),也含早餐和酒廊待遇囉。
(掙扎用積分還是親友價 ing)
@Rice: 鑽卡應有的待遇一個不少。
希爾頓公允積分價值是 $5 美元/千分,算一下成本就知道用積分還是用親友價啦。
請問酒店可以讓希爾頓員工幫忙預定嗎?這樣可以享受員工價嗎?
@霧裡看花: 員工價只能員工本人使用,讓員工幫忙預定的是親友價。
親友價可以談心升級嗎?
@糊糊: 只要你談心能力強大,什麼價都可以談心,況且親友價鑽挑都可以,當然可以談心。
希爾頓親友價預定酒店消費餐飲有打折嗎
@糊糊: 需員工本人到店消費才能享有折扣,因為需要出示身份證和員工證(Team Member Hilton Honors card 或者 Owners Hilton Honors card)。
那請問有沒有確切消息現在親友價是 75 個夜晚
@糊糊: https://secure3.hilton.com/en/tm/travel/programguide.htm
這個 program guide 頁面有說明。更新了,員工價是每年 30 間晚,親友價 70 間晚。
為什麼打開了網站酒店沒有顯示員工價
@kkk: 你打開的是哪個網站呀?要希爾頓員工才有員工價的。
剛剛加入希爾頓集團..但是忙死了,上半年估計出不去..
@唉唉: 恭喜恭喜!以後有的是機會。
需要一個親友價 去東京玩兒 謝謝
@sky: 可以和你成為好朋友嗎?我也想要親友價
真的很爽,我們去東京 7 晚都是住員工價, 每晚只要人民幣 395。
但員工價不是隨時都有,要不就提前很早訂,要不就一直刷,酒店都是基於入住率來分配員工價和親友價。
@123321: 大家快來看,這裡有一個活的希爾頓員工。我已掌握他的聯絡方式,需要親友價的找我,不要 998,不要 198,只要 98 親友價馬上到手,你值得擁有!
開個玩笑哈,感謝您提供的訊息。
@123321: 咋搞...想去韓國啊,媽滴民宿都 300 多青旅的
@Tata: 什麼日子去啊,這麼貴
@123321: 我需要你這個親友。。哈哈哈。可以么~
親友價可以計入 s 完成磚挑么?
@faith: 親友價有待遇、有 snp,同樣可計入鑽挑房晚。
@faith: 好的,謝謝